Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Description
Only music. Nothing else.
Discover a world of uncompromising silence where you can enjoy music without noise or distraction in all-day comfort. Industry-leading noise cancelation, superior sound quality and the comfort of an angled earphone design take listening to a whole new level.
Industry-leading noise cancelation
The noise-canceling technology in the WI-1000XM2 is the most advanced ever in wireless neckband headphones, thanks to the power of Sony's HD Noise Canceling Processor QN1. So you can lose yourself completely in your music.
More noise captured
Dual Noise Sensor Technology
Dual microphones - one feed-forward and one feed-back - on the surface of the headphones catch more of the ambient sounds from your surroundings, whether it's in-flight noise, city traffic, or office chatter.
More noise canceled
HD Noise Canceling Processor QN1
Having caught the ambient sound, the dedicated HD Noise Canceling Processor QN1 gets to work. It not only cancels significantly more noise across almost all frequencies, but it also uses less power.
Perfecting sound in the air
Atmospheric Pressure Optimizing
Sony's noise-canceling is made to fly with Atmospheric Pressure Optimizing. Enjoy in-flight entertainment with noise-canceling optimized for high altitude.
Exceptional sound quality
Packed with advanced audio technology, the WI-1000XM2 wireless noise-canceling headphones not only deliver noise-free listening, but breathtaking sound quality.
Supreme sound in miniature
HD Hybrid Driver System
Sound is optimized across the frequencies with the HD Hybrid Driver System. The 0.35" dynamic driver, custom-designed for the WI-1000XM2, provides deep bass and clear mids, while the matched Balanced Armature driver reproduces delicate, natural high tones.
The power your music deserves
HD Noise Canceling Processor QN1
The multi-talented HD Noise Canceling Processor QN1 combines Digital Noise Cancelation, 32-bit Audio Signal Processing and a Digital-to-Analog converter with headphone amplifier. The results? Stunningly clear sound.
Truly authentic sound
High Resolution Audio
Hear music that stays true to the original recording with High-Resolution Audio. For everyday listening, the Digital Sound Enhancement Engine HX (DSEE HX) upscales compressed digital music files, bringing them closer to the quality of High-Resolution Audio.
Secure and comfortable
Designed to fit securely in the ear and stay there comfortably, these lightweight headphones with flexible silicone neckband are made for all-day wearing, wherever you go, whatever you do. Easily store them in a bag or case while traveling.
A snug, stable fit
Angled earphone design
With an angled shape, the earphones sit deeper and more securely in the ear for a stable, comfortable fit. Even when walking around, they won’t slip out unexpectedly.
Up to 10 hours of listening
No need to worry about battery life on the go. With up to 10 hours of battery life, the music just keeps on playing.
Up to 80 minutes on quick charge
If your headphones are running low on power, a 10-minute quick charge gives you up to 80 minutes of play time.
Smarter listening
Powered by intelligent technology, WI-1000XM2 neckband noise-canceling headphones enhance your listening experience with a range of smart features.
Automatically adjusts to whatever you do
The Sony | Headphones Connect app offers Adaptive Sound Control, a smart function that automatically detects what you're up to - such as traveling, walking, or waiting - then adjusts ambient sound settings to suit the situation. You can also customize the settings to your preferences.
SENSE ENGINE
Traveling
Take trips without interruption and lose yourself in music with no background noise.
Walking
Be aware of everything around you, from street to office, while still enjoying music.
Waiting
Hear important announcements while you wait, while reducing other background noise.
Be in control of your listening
Sony | Headphones Connect app
With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile the Equalizer lets you customize sound levels to suit your music.
Go smarter with your favorite voice assistant
Google Assistant and Amazon Alexa
Manage your day, just by asking your favorite voice assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders and more.
Clearer hands-free calling
Microphone built in
Conversation flows freely with clearer calling. These hands-free headphones include a microphone built into the in-line controls for taking calls or talking to your voice assistant.
Easy and practical
With thoughtful features such as in-line controls, magnetic earbuds and a foldable design, WI-1000XM2 headphones are easy to use, store and carry around.
Everything at your fingertips
Intuitive controls
Operate essential functions at a touch using the handy in-line controls including volume up/down, play/call for music and phone conversations, and a custom button for your favorite function.
Stay tangle-free
Magnetic earbuds
When you’re finished with your headphones, snap the magnetic earbuds together to stow them away neatly without getting wires tangled.
Be travel-ready
Handy Carrying Case
These headphones are designed to pack and go, with a foldable design that fits neatly in a premium fabric carrying case alongside cables and an airplane plug adapter.
So immersive. So real.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.
Product Specifications
| Size & Weight | Column1 |
| PACKAGE HEIGHT | 7.5 inches |
| PACKAGE LENGTH | 2.188 inches |
| PACKAGE WIDTH | 4.688 inches |
| PACKAGE WEIGHT | 1.07 lb |
| PRODUCT WEIGHT | Approx. 2.05 oz (main unit approx. 1.55 oz) |
| General Features | |
| HEADPHONE TYPE | Closed, Hybrid |
| DRIVER UNIT | Hybrid |
| MAGNET | Neodymium |
| IMPEDANCE (OHM) | 50 ohm (1 kHz) (when connecting via the headphone cable with the unit turned on) 17 ohm (1 kHz) (when connecting via the headphone cable with the unit turned off) |
| FREQUENCY RESPONSE | 3 Hz - 40,000 Hz |
| FREQUENCY RESPONSE (ACTIVE OPERATION) |
20 Hz - 20,000 Hz (44.1 kHz Sampling) 20 Hz - 40,000 Hz (LDAC 96 kHz Sampling, 990 kbps) |
| FREQUENCY RESPONSE (BLUETOOTH COMMUNICATION) |
20 Hz - 20,000 Hz (44.1 kHz Sampling) 20 Hz - 40,000 Hz (LDAC 96 kHz Sampling, 990 kbps) |
| SENSITIVITIES (DB/MW) | 99 dB/mW (when connecting via the headphone cable with the unit turned on) 94 dB/mW (when connecting via the headphone cable with the unit turned off) |
| VOLUME CONTROL | Yes |
| CORD TYPE | Single-sided (detachable) |
| CORD LENGTH | Approx. 3.28 ft |
| PLUG | Gold-plated L-shaped Stereo Mini |
| INPUT(S) | Stereo Mini |
| WEARING STYLE | Neckband |
| NFC | Yes |
| DSEE HX | Yes |
| PASSIVE OPERATION | Yes |
| Battery | |
| BATTERY CHARGE TIME | Approx. 3.5 hours This unit can be used for 80 minutes after 10 minutes of charging. |
| BATTERY CHARGE METHOD | USB |
| BATTERY LIFE (CONTINUOUS MUSIC PLAYBACK TIME) |
Max. 10 hours (NC ON) Max. 12 hours (Ambient Sound Mode) Max. 15 hours (NC OFF) |
| BATTERY LIFE (CONTINUOUS COMMUNICATION TIME) |
Max. 9 hours (NC ON) Max. 10 hours (Ambient Sound Mode) Max. 13 hours (NC OFF) |
| BATTERY LIFE (WAITING TIME) |
Max. 11 hours (NC ON) Max. 13 hours (Ambient Sound Mode) Max. 100 hours (NC OFF) |
| Bluetooth Specification | |
| BLUETOOTH VERSION | Bluetooth Specification Version 5.0 |
| EFFECTIVE RANGE | Line of sight approx. 30 ft (10 m) |
| FREQUENCY RANGE | 2.4 GHz band (2.4000 - 2.4835 GHz) |
| PROFILE | A2DP, AVRCP, HFP, HSP |
| SUPPORTED AUDIO FORMAT(S) | SBC, AAC, LDAC |
| SUPPORTED CONTENT PROTECTION | SCMS-T |
| Noise Canceling | |
| NOISE CANCELING ON/OFF SWITCH | Yes |
| AMBIENT SOUND MODE | Yes |
| Color Options | |
| Colors | Silver, Black |
| What's In The Box | |
| Contents | Carrying Case: 1 Plug Adapter for In-flight Use: 1 Connection Cable: 1 USB cable: 1 Earbuds: 1 |
