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80 Carter Drive
Pickup available, usually ready in 24 hours80 Carter Drive
Edison NJ 08817
United States
Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Description
Microsoft Surface Pro CoPilot+ PC - The most flexible laptop, reimagined.
The new Surface Pro is the most flexible 2-in-1 laptop, now reimagined with more speed and battery life for all-new AI experiences, powered by Snapdragon X Elite and Plus processors with an industry leading NPU. All wrapped up in an ultra-portable design that can replace your tablet, your laptop, and power your multi-monitor set-up. The new Surface Pro Flex Keyboard allows you to position your Surface Pro and keyboard where they suit you, designed to be used both attached or detached.
Product Features:
Unrivalled flexibility
Surface Pro delivers incredibly fast performance in an ultra-flexible design. Pair with the new Surface Pro Flex Keyboard to unlock a new era of flexibility - on your desk, on your lap, or supporting your creative workflow.
The most powerful Pro
Lightning-fast speed and AI accelerated power for ultimate multitasking. The new Surface Pro can keep up with whatever you need to do, wherever you need to do it, all day long.
Unlock new superpowers
Elevate your productivity and creativity with Copilot and unlock new and enhanced AI features like Recall, Cocreator, Windows Studio Effects, and Live Captions with live translation.
Introducing OLED
Optional OLED with HDR delivers a near infinite contrast ratio and greater peak brightness. Paired with Adaptive color and Dolby Vision IQ for cinema-level screentime.
Our most advanced pen
Turn your ideas into reality with powerful creative tools supercharged by AI - if you can picture it, you can draw it, using generative AI to fill in the gaps with new features like Cocreator in Paint.
Product Specifications:
Processor
Snapdragon X Plus (10 Core)
NPU
Qualcomm Hexagon with 45 trillion operations per second
Graphics
Qualcomm Adreno GPU
Memory and Storage
Memory: 16GB LPDDR5x RAM
Storage: 512GB Removable solid-state drive (Gen 4 SSD)
Display
Touchscreen: 13" PixelSense Flow display
Resolution: 2880 x 1920 (267 PPI)
Aspect ratio: 3:2
Contrast ratio: 1200:1
Dynamic refresh rate: up to 120Hz
Color profile: sRGB and Vivid
Individually color-calibrated display
Adaptive color
Adaptive contrast
Auto color management
Touch: 10-point multi-touch
Dolby Vision IQ
Corning Gorilla Glass 5
SDR (Brightness): 600 nits maximum (typical)
HDR6 (Brightness): 600 nits peak luminance
Battery life
Up to 14 hours of local video playback
Up to 10 hours of active web usage
Size and weight
Length: 11.3 inch (287 mm)
Width: 8.2 inch (209 mm)
Height: 0.37 inch (9.3 mm)
Weight: 1.97 lbs (895 g)
Security
Enhanced security with Microsoft Pluton TPM 2.0
Windows 11 Secured-core PC
Windows Hello face authentication with Enhanced Sign-in security
Microsoft Defender - for enhanced identity and privacy protection (Subscription Required. Sold separately. Software license required for some features.)
Cameras
Quad HD front-facing Surface Studio Camera with ultrawide field of view
Support for Windows Studio Effects
10MP Ultra HD rear-facing camera
Windows Hello face authentication camera
Audio
Dual Studio Mics with voice focus
2 W stereo speakers with Dolby Atmos
Support for Bluetooth LE Audio
Ports and Charging
2 X USB-C / USB4 ports with support for:
Charging
Data transfer
DisplayPort 1.4a
Surface Thunderbolt 4 Dock and other accessories
Supports fast charging with minimum 65W power supply via Surface Connect or USB-C
Surface Pro Keyboard port
Surface Connect port
Network and connectivity
Wi-Fi 7
Bluetooth Wireless 5.4 technology
Pen Compatibility (sold separately):
Designed for Surface Slim Pen (2nd edition)
Integrated storage and wireless charging for Surface Slim Pen (2nd Edition) with Surface Pro Keyboard
Supports tactile signals with Surface Slim Pen (2nd edition)
Supports Microsoft Pen Protocol (MPP)
Keyboard Compatibility (sold separately):
Surface Pro Flex Keyboard
Surface Pro Keyboard with pen storage
Surface Pro Signature Keyboard
Surface Pro Keyboard
Surface Pro X Signature Keyboard
Surface Pro X Keyboard
Software
Windows 11 Pro
Exclusive Copilot+ PC experiences: Recall, Window Studio Effects, Cocreator, Live Captions with translation, plus additional Copilot+ PC experiences in the future available through Windows Update
Preloaded Microsoft 365 Apps (Subscription Required. Sold separately. Software license required for some features.)
Microsoft 365 Family 30-day trial
Microsoft Defender App (Subscription Required. Sold separately. Software license required for some features.)
Preloaded Xbox app
Xbox Game Pass Ultimate 30-day trial accessible through Xbox Cloud Gaming
Exterior
Casing: Anodized aluminum
Colors: Sapphire, Dune, Black, Platinum
Physical Buttons: Volume, Power
Kickstand
Kickstand with 165 degrees full friction hinge
Sensors
Accelerometer
Gyroscope
Magnetometer
Ambient color sensor
What's in the box
Surface Pro (11th Edition)
Quick Start Guide
Safety and warranty documents
39W Power Supply (In select markets, available only with specific configurations)
Warranty
1-year limited hardware warranty
Battery capacities
Battery Capacity Nominal (Wh) 47
Battery Capacity Min (Wh) 46
Accessibility
Compatible with the optional Bold Keyset version of Surface Pro Flex Keyboard and Surface Pro Keyboard
Compatible with Surface precision haptic touchpad built into Surface Pro Flex Keyboard
Compatible with Surface Adaptive Kit
Compatible with Microsoft Adaptive Accessories
Includes Windows Accessibility Features
Sustainability
More recycled materials:
Enclosure is made with a minimum of 72% recycled content, including 100% recycled aluminum alloy and 100% recycled rare earth metals
Thoughtful packaging:
70% recycled content in wood-based fiber packaging
Paper-based, minimizing plastic use
100% of our virgin paper sourced is FSC certified to be responsibly forested
More energy efficient:
ENERGY STAR certified
More repairable:
Easier to repair, with clear visual icons and built-in access to repair instructions
Surface Trade In:
We make trade-in and recycling convenient and secure with global programs.
Microsoft is committed to be carbon negative, water positive, and achieve zero waste by 2030.
