Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Description
Connect with those who matter most.
Listen to music, check the weather or show off photos with this Google Nest Hub Max. Google Assistant lets you look up information and access apps with voice commands for effortless interaction, while the stereo speakers and subwoofer provide rich sound. This Google Nest Hub Max features a 10-inch touchscreen for easy interfacing.
Key Features:
Hey Google, make it easier
Google Nest Hub Max helps your busy family stay in touch and on track. And with the Google Assistant, you don't have to lift a finger. Just use your voice.
Mobile control from your smartphone or tablet
With the Google Home app, set up, manage, and control your Google Home and Chromecast devices, plus thousands of connected home products, such as lights, cameras, thermostats and more - all from one app.
Keep everyone connected
Hey Google, call Mom. Make video calls to friends and family. You can also leave video messages for each other on Nest Hub Max.
Stay in touch and in sight
Multitask while you make video calls. With auto-framing, the camera keeps you in view as you move around the room.
Ultimate digital picture frame
See your latest great shots from Google Photos automatically. They'll all look beautiful on a 10" HD screen.
Check in on home when you're away
Keep an eye on things at home with the built-in Nest Cam. Check in from your phone, and get motion and sound alerts. With a Nest Aware subscription, you'll also get continuous video recording and familiar face alerts.
Make your smart home even smarter
Use your voice to control your Nest thermostat, Nest x Yale lock, lights, TVs, and thousands of other compatible smart home devices. See them all on one screen - no more opening app after app.
Watch what you want and when you want
With Chromecast built in, stream movies and TV shows from services, such as Google Play Movies, HBO NOW, Hulu and more.
Google Assistant shows you all you need to know
Nest Hub Max automatically shows your calendar, commute, reminders and more.
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To make video calls or send video messages, you need a Google Duo account.
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To see personal photos, Google Photos is required.
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Night vision is not supported.
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Familiar face alerts are not available on cameras used in Illinois.
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Compatible smart devices are required.
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Subscriptions may be required for some content.
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Personalized features require additional enrollment and setup.
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SPECIFICATIONS:
Virtual Assistant Support
Google Assistant
OS Compatibility
Android 5 or Later
iOS 11 or Later
Display Size
10.0" / 25.4 cm
Screen Resolution
1280 x 800
Touchscreen
Yes
Image Resolution
6.5 MP
Angle of View
127°
Camera Off Mode
Off Button
Power Output
50 W
Drivers
1 x 2.95" / 75 mm Woofer
2 x 0.71" / 18 mm Tweeters
Microphone Mute
Yes
Audio
None
Ethernet
None
USB
None
NFC
No
Bluetooth
5.0
Wi-Fi Standards
Wi-Fi 5 (802.11ac)
Wi-Fi Bands
2.4 GHz, 5 GHz
Dimensions (W x H x D)
9.85 x 7.19 x 3.99" / 250.19 x 182.63 x 101.35 mm
Weight
2.91 lb / 1.32 kg
Nest Cam tells you more about what’s going on inside.
Who’s in the kitchen? Are the kids doing their homework yet? Nest Cam is wire-free, so it goes almost anywhere in your home. It knows the difference between people, animals, and vehicles, so you can get the alerts that are important to you. Listen and speak through the camera right from the Google Home app. Check in anytime with 24/7 live view. If you miss a notification, you can always go back and see what happened with 3 hours of free event video.
Product Features:
Better phone alerts, built in.
With intelligent alerts, Nest Cam can tell the difference between a person, vehicle, and an animal. Get alerted about things that matter to you.
Know what’s happening, 24/7.
You can check in on your home from anywhere with 24/7 1080p HDR video. Plus, you also get 3 hours of free event video history.
Designed for any home.
Nest Cam is designed to fit in any style. It comes in different colors, and has a built-in stand that can be mounted on a wall.
Your video is safer with Google.
Enhanced security through your Google Account, encrypted video, and a status-indicating LED help protect your privacy.
Always know when it’s active.
The green status LED light lets you know when the camera is processing or streaming video.
Automatically turn your camera on or off.
Home & Away Routines can turn your camera off when you’re home, so no video is streamed or recorded until you leave.
Product Specifications:
App - Requires the Google Home app and a Google Account – not compatible with the Nest app or the home.nest.com site.
Camera
2-megapixel color sensor
135° diagonal field of view
6x digital zoom
16:9 aspect ratio
Video
Up to 1080p (1920 x 1080) at 30 frames/sec
24/7 live view
HDR
Night vision
H.264 encoding
Video History
Includes up to 3 hours of event video history
• Captures and stores video clips of activity within the past 3 hours.
• With a Nest Aware subscription (sold separately), Nest Cam can capture and store up to 60 days of event video history.
Continuous video recording (up to 10 days of 24/7 video history) requires a Nest Aware Plus subscription (sold separately).
Audio
High-quality speaker and microphone
Full-duplex 2-way audio with noise cancellation
Night Vision!
Up to 15 ft (4.6 m) illumination
2 high-power 850 nm infrared LEDs
Wireless
802.11a/b/g/n/ac (2.4GHz/5GHz) Wi-Fi
WEP, WPA, WPA2, WPA3 encryption supported
Bluetooth Low Energy (BLE)
Security
On-device machine learning
Secure boot
Automatic security updates
128-bit AES encryption with TLS/SSL
Power
Attached 10 ft (3.0 m) power cable with USB-A connector
Included 7.5W USB-A power adapter
Mounting Options
Tabletop
Mounts to wall with integrated wallplate and 2 screws
Operating Temperature - 32°F to 104°F (0°C to 40°C)
Storage Temperature - -4°F to 140°F (-20°C to 60°C)
Weather Resistance - Indoor use only
Lights - RGB status LED
Color - Snow
Dimensions & Weight
Height: 3.88 in (98.47 mm)
Width: 2.52 in (64.03 mm)
Depth: 2.24 in (56.93 mm)
Weight with power cable: 14.1 oz (393 g)1
Materials - Nest Cam is sustainably designed with at least 45% recycled content across its plastic parts
Languages - English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Spanish, Swedish
Warranty - 1-year limited warranty
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