Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Description
The battery-powered video doorbell with smarts to detect important activity.
The Nest Doorbell is the battery-powered video doorbell that works with any home. See what’s happening at your door and answer it from anywhere. A taller field of view lets you see people from head to toe, or boxes on the ground. It has built-in intelligence that can tell the difference between people, packages, animals, and vehicles, and send alerts about what’s important to you. You can even use pre-recorded responses, like “You can just leave it. Thanks!” With 3 hours of free event video history, you can go back and see what you missed. And because there are no wires, you can install it yourself.
Product Highlights:
Never miss the important stuff - See what’s happening at your door, and get relevant alerts when there’s activity.
Say hello while you’re away - Answer your door in real time or leave pre-set messages.
Wire-free to work with any door - No wires means it works with every home, from houses to apartments.
Product Features:
Check in anytime.
Know what’s happening at your front door 24/7. You can check up on things whenever you want, from anywhere.
See clearly in any light.
See key details in all kinds of light. HDR helps with bright, high-contrast sunlight, and night vision gives you a clear image even in low light and darkness.
See from head to toe.
The Nest Doorbell is designed with a taller vertical field of view that’s great for doorsteps. A 3:4 ratio means it can help you see people from head to toe, and packages left on the ground.
Know what’s happening at your door.
The Nest Doorbell can tell the difference between people, packages, animals, and vehicles. It can even recognize familiar faces and tell you who’s there.
Choose the areas that matter most.
Activity Zones let you define specific areas and get notified when something happens there. So you only get alerted about things that are important to you.
Go back in time.
If you miss a notification or other event, you can go back and see a recording of what happened with 3 hours of free event video history. If you want more video history, you can add a Nest Aware Plus subscription for up to 60 days of event video history.
Know when a package arrives.
With special alerts for deliveries, the Nest Doorbell will let you know when it sees that a package has arrived.
Talk to who’s there, from anywhere.
Talk and listen to visitors through the built-in speaker and microphone. Tell someone you’ll be right there, or let a delivery person know where to leave the package.
Leave visitors a message with just a tap.
Quickly respond to someone at your door by choosing from pre-recorded messages, like “Just a sec, we’ll be right there,” or “You can just leave it. Thanks!”
Wi-Fi problems? Not a problem.
If your Wi-Fi goes down or there’s a power outage, the Nest Doorbell will automatically record important events for up to one hour in its local memory. When things are up and running again, you’ll be able to see exactly what happened.
Install it yourself.
Wire-free means installation is painless. You can put it at the vantage point that works best for your door.
Connect to your existing doorbell wires and chime.
How you hear your doorbell chime will depend on how you install the Nest Doorbell.
Battery installation
If you choose wire-free installation using battery power, you’ll get an alert on your phone, and on your Google Assistant-enabled speakers or displays when someone rings the doorbell. With wire-free installation, your existing chime will not ring.
Wired installation
You can connect the Nest Doorbell to your existing doorbell wires. If you choose wired installation, you’ll also hear your existing chime when someone rings the doorbell.
Everything works together.
The Nest Doorbell works with other Nest products. Hear announcements on Nest Mini when someone is at the door. And Nest Hub will show you who’s there when someone rings the bell.
Product Specifications:
Camera
1.3-megapixel color sensor
6x digital zoom
3:4 aspect ratio
Video
HD, 960 x 1280 pixels, up to 30 FPS
24/7 live view
Night vision
HDR
H.264 encoding
Video History - The Nest Doorbell (battery) includes 3-hour event video history. You can upgrade to 30 days of event video history with a Nest Aware subscription, or 60 days of event video history with Nest Aware Plus. However, whether you choose battery or wired installation, the Nest Doorbell (battery) cannot continuously record 24/7 video history. Google Nest offers other cameras and wired doorbells that can record 24/7 video history with a Nest Aware Plus subscription.
Audio
High-quality speaker and microphone
Two-way audio with noise cancellation
Field of View - 145° diagonal
Lights - White LED status light ring; RGB LED status light
Sensors - PIR (motion and proximity sensor); Magnetometer
Night Vision - See up to 10 feet; Four 850 nm infrared LEDs with IR cut filter
Wireless
802.11a/b/g/n (2.4 GHz and 5 GHz) Wi-Fi
WEP, WPA, WPA2, WPA3 encryption supported
Bluetooth Low Energy (BLE)
Security
On-device machine learning
Secure boot
Automatic security updates
TLS/SSL with 128-bit AES
Power
Built-in rechargeable Li-Ion battery, 6 Ah, 3.65V
Or use existing wiring for chime and recharging
Voltage: 8–24VAC
Power: 10VA
Frequency: 50/60Hz
Chime & Compatibility
Battery installation - If you choose battery installation for your Nest Doorbell (battery), you can get a notification on your phone and on your Google Assistant–enabled speakers and displays when someone presses the button. Your existing wired doorbell chime will not ring.
Wired Installation - If you choose the optional wired installation for your Nest Doorbell (battery) by connecting it to your existing doorbell wires (8 to 24VAC, 10 VA, 50/60Hz transformer), your wired doorbell chime can ring when someone presses the button. You can also get a notification on your phone and on your Google Assistant–enabled speakers and displays.
Operating Temperature - –4°F to 104°F (–20°C to 40°C)
Weather Resistance - IP54 weather resistant; Relative humidity range: 20% to 85%
Color - Ash
Dimensions and Weight
Width: 1.8 in (45.7 mm)
Depth: 0.95 in (24.1 mm)
Height: 6.3 in (160 mm)
Weight: 7.3 oz (206 g)
Green - The Nest Doorbell (battery) is sustainably designed with 45% recycled content across its plastic parts. This does not include plastics in printed circuit boards, labels, cables, connectors, electronic components and modules, optical components, electrostatic discharge (ESD) components, electromagnetic interference (EMI) components, films, coatings, and adhesives.
Languages - English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Spanish, Swedish
Warranty - 1-year limited warranty
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