Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Description
The Roomba Combo™ j9+ robot vacuum and mop gives your home a powerful, hands-free clean. Dirt Detective, powered by iRobot OS, will automatically clean the dirtiest rooms first. While the Clean Base® Auto-Fill Dock makes sure your robot always has what it needs to get the job done.
Product Highlights:
Powerful dirt pickup. Deep, consistent scrubbing
Auto-Fill & Empty Dock
Prioritizes dirtiest rooms first
Identifies obstacles, avoids hazards
Product Features:
#1 for dirt and dust pickup
This cutting-edge robot vacuum & mop effortlessly banishes dirt from carpet and hard floors. Three levels of suction power and automatic Carpet Boost ensure thoroughly cleaned floors.
Double the scrub for tough stains
SmartScrub mops back and forth with consistent pressure & 2x deeper scrubbing to eliminate stubborn messes like coffee and grime.
Does the planning. Does the cleaning.
Dirt Detective, powered by iRobot OS, learns from past cleaning missions to automatically prioritize dirtier rooms and adjust settings like suction, scrubbing and cleaning passes.
Ready for 30 Days of hands-free cleaning
The Clean Base Auto-Fill Dock empties debris for up to 60 days and refills liquid for up to 30 days for autonomous cleaning that outlasts the competition. And, it's compatible with more cleaning solutions than any other 2-in-1
Thoughtful mop design keeps carpets dry
Unlike other 2-in-1s, its Auto-Retract Mopping System lifts itself to the top of the robot, preventing wet carpet messes. On hard floors, it vacuums and mops at the same time.
4-stage cleaning finds dirt wherever it hides
Dual Multi-Surface Rubber Brushes, an Edge-Sweeping Brush, 100% stronger Power-Lifting Suction, and back-and-forth pressure mopping combine to keep every corner of your carpets and hard floors fresh.
Knows what to clean - and what to avioud
Shoes in the hall, charging cords in the den, or towels on the bathroom floor, your robot steers and cleans around them all. And you have iRobot's Per Owner Official Promise (P.O.O.P) - it won't pick up pet accidents or we'll replace it for free.
Designed with your home in mind
Crafted from premium materials, the Clean Base dock integrates into your decor and can be a surface to set things on. Thanks to thoughtful design, this docking base is our quietest yet, so it's less disruptive to your home. And it's the only dock with storage for extra bags and mop pads.
2 Cleaning Passes. 0 Spots Missed.
Advanced navigation and 2 cleaning passes allow the Roomba Combo j9+ robot to navigate your home in neat, efficient rows for a wall to wallclean without missing a spot. Wih overlapping passes, your robot purposefully & logically cleans across multiple floor types.
Buids a tailored map of your home
Start cleaning your way even faster. Straight out of the box, your Roomba Combo j9+ robot vacuum and mop will create a complete map of your home 7x faster than before and automatically label each room type with up to 90% accuracy, so you can clean wherever you want, whenever you want after just one run.
iRobot OS delivers more personalized suggestions than any other robot.
iRobot OS learns your cleanin habits and home to make personalized suggestions to clean right for you. Receive suggestions for scheduled cleanings, Keep Out Zones to avoid certain areas or objects, and Clean Zones for those common messy areas like your couch or dining table that need a more targeted cleaning.
Cleans where you tell it to clean
iRobot OS understands more voice commands than any other robot, allowing you to pair Roomba Combo j9+ robot with Alexa, Siri, or Google Assistant-enabled devices. Simply tell it to clean by the dishwasher, toiler, oven, or stove, even pet bowls, and you've got a cleaner home on demand.
Come home to clean
With iRobot OS, you can choose to set your robot to start cleaning when you leave and stop when you come home, so you ony notice the clean, but never the cleaning. For life's do-not-disturb moments, you can schedule downtime for your robot when it won't clean or empty.
Easy to use iRobot Home App
THe iRobot Home App gives you ultimate control over your clean. Enhances maps, the ability to clean specific objects, custom routines, seasonal suggestions, and intuitive smart home integrations.
Made with you in mind
iRobot OS does more than just clean - it connects and collaborates with you and your home. By learning, respecting, and adapting to your space, habits, and preferences. iRobot OS can customize a cleaning plan that's tailor made for your floor plan.
Your privacy is priority
Customers trust iRobot products to take care of their own homes. Today, that trust matters more than ever. iRobot uses only the highest standards of data encryption and only uses the information to improve the end user experience.
Product Specifications:
Retail box Dimensions (in):
17.3 x 18.1 x 17.5
Robot Weight (lb):
37.5
Robot Dimensions (in):
3.4 x 13.7 x 13.7
Battery Type:
Lithium-ion
Clean Base Weight (lbs):
21.91
