Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Description
Meet Surface Pro X - Ultra-Thin and Always Connected
You're always one step ahead. So is Surface Pro X. Sleek design and ultimate mobility combine with razor-thin bezels that take your ideas to the edge of the brilliant 13" touchscreen. Stay connected and work more efficiently anywhere with blazing-fast LTE. For a premium laptop experience on the go, click Surface Pro X Signature Keyboard with Slim Pen in place. The Pen stores securely and recharges in the keyboard, so it’s always at your fingertips.
Product Features:
Work Without an Office: Get more done with Office 365 and quickly accomplish everyday tasks with fast web browsing in Microsoft Edge and Chrome.
Keeps Up With You: Surface Pro X delivers long-lasting speed across multiple tabs and apps for PC-class power and performance wherever you go.
Catch Up and Connect: Take advantage of those times between meetings or on the train to the airport to catch up with a friend on Skype or in We Chat.
Premium Performance on the Go: Powered by Qualcomm, the new custom Microsoft SQ1 processor delivers multitasking laptop performance, long battery life, and fast LTE and Wi-Fi connectivity.
Sketch and Share Big Ideas: Create new masterpieces or express yourself visually with ink. Keep you Surface Pen with you to draw in Adobe Fresco, sketch-note in Concepts, or journal in OneNote.
Kick Back and Binge: Catch up on your favorite shows on the road with Netflix and YouTube on the virtually edge-to-edge 13" PixelSense Display, or stream you own soundtrack to your day on Spotify.
No Wi-Fi, No Problem: In addition to Wi-Fi, every model comes enabled with blazing-fast LTE Advanced Pro connectivity so you can send an email from virtually anywhere, whenever you have the time.
See More and Do More on a 13" Screen: Virtually edge-to-edge, with our signature Surface 3:2 aspect ratio, sleek and slim Surface Pro X give you more space to work and play. The high-resolution 13" PixelSense Display with touchscreen features stunning graphics.
Work Your Way With Powerful Accessories That Are Always at Your Fingertips: Make Surface Pro X a full laptop and portable studio with Surface Pro X Signature Keyboard and Slim Pen and Surface Arc Mouse. Surface Slim Pen stores securely and recharges in the luxurious, Alcantra covered keyboard, which features premium typing comfort, backlit keys, and large multi-touch glass trackpad.
Be Heard Loud and Clear: Whether in conference calls or using voice dictation in Office apps with enhanced dual far-field Studio Mics. Plus, enjoy crisp, clear audio for music, podcasts, and movies with Dolby Audio Premium sound.
The Windows You Know: Enjoy the familiarity of Windows and create you best work with Office 365. Surface Pro X comes with Windows 10 Home, so you can get productive right away and enjoy familiar features like password-free Windows Hello sign-in. And, keep photos, files, and videos safe in the cloud - and access them across your devices - with integrated OneDrive.
Product Specifications:
Display
Screen: 13" PixelSense Display
Resolution: 2880x1920 (267 PPI)
Aspect Ratio: 3:2
Touch: 10 point multi-touch
Brightness: 450 nits
Processor
Microsoft SQ1
Memory
8GB LPDDR4x RAM
Storage
Removable NVMe solid-state drive (SSD): 128GB
Security
Firmware TPM
Enterprise-grade protection with Windows Hello face sign-in
Software
Windows 10 Home
Microsoft Office 365 30-day trial
Battery Life
Up to 13 hours of typical device usage
Graphics
Microsoft SQ1 Adreno 685 GPU
Connections
2 x USB-C
1 x Surface Connect port
Surface Keyboard port
1 x nano SIM
Compatible with Surface Dial off-screen interaction
Cameras, Video, and Audio
Windows Hello face authentication camera (front-facing)
5.0MP front-facing camera with 1080p full HD video
10.0MP rear-facing autofocus camera with 1080p HD and 4K video
Dual far-field Studio Mics
2W stereo speakers with Dolby Audio Premium
Wireless
Wi-Fi 5: 802.11ac compatible
Bluetooth: Wireless 5.0 technology
Qualcomm Snapdragon X24LTE modem
Up to Gigabit LTE Advanced Pro with nanoSIM and eSIM support. LTE bands supported: 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 19, 20, 25, 26, 28, 29, 30, 38, 39, 40, 41, 46, 66.
Assisted GPS and GLONASS support
Carrier unlocked
Sensors
Accelerometer
Gyroscope
Magnetometer
Ambient light sensor
Exterior
Casing: Signature anodized aluminum with carbon composite fanless thermal cooling
Color: Matte Black
Physical Buttons: Volume, Power
Dimensions
11.3" x 8.2" x 0.28" (287cm x 208cm x 7.3mm)
Weight (not including Type Cover)
1.7 lbs. (774g)
Warranty
1-Year Limited Hardware Warranty
