Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Description
TV when it's on.
Art when it's off.
Artwork, television, movies, and memories - The Frame showcases them all on a beautiful QLED screen. Every piece of content is displayed in stunning 4K resolution and accented by a customizable, stylish bezel that seamlessly complements your home’s décor.
Customize to your style
Customizable Bezel
The Frame offers a variety of customizable, magnetic bezels so you can easily choose - or even change - your favorite color to best suit your space.
Art Store for The Frame
Art Store
Bring world-class museums and galleries into your home with the Art Store. Buy individual pieces or get unlimited access to an ever-expanding collection of art and photography from established and emerging artists' work.
Curated just for you
Auto Curation
The Frame learns your taste in art and automatically recommends new artwork. It also keeps you informed of new and popular artists as they become avaialble in the Art Store.
Gorgeous from all sides
No Gap Wall-Mount with One Invisible Connection
The Frame looks like the real thing, hanging flush to the wall. Plus, with just one slim cable coming from the TV, you can enjoy your favorite content or art without distraction.
Customize to your style
Studio Stand
Customize The Frame even further, with the ultra-chic studio stand to elevate style and interior décor.
Collect your favorites
Favorites
Build your own personalized collection of favorite art pieces. Select and mark the pieces you like as favorites so you can easily access them all in one place.
Frame your most-loved moments
My Collection
Easily upload and display your own photographs on The Frame via your smartphone using the SmartThings app or a USB flash drive.
Make your photos unique
Filters
Transform your photos using pre-loaded filters to add your own personal flair.
Your art, your way
Matte Option
Customize the artwork even further with matting options to make it more realistic. Choose from 7 different matte layout options and a palette of 10 different colors to find the perfect fit.
Beyond the black screen
Ambient Mode+
Watch your TV virtually disappear into the walls of your home. Ambient Mode + mimics the wall behind it and elevates your space by turning the screen into décor, artwork, the weather, today's headlines, and more.
Surroundings change, picture stays perfect
Adaptive Picture
Whether in a sunlit living room or a darkened den, Adaptive Picture optimizes the TV by analyzing the picture and the room's lighting conditions for an amazing picture - wherever and whenever you are watching.
Catch every word without distractions
Active Voice Amplifier (AVA)
Background noise from your home can disrupt your viewing experience. Active Voice Amplifier analyzes the ambient noise and enhances the voices in the scene so you can hear the dialogue clearly.
Rethink what Smart TV can do:
Go beyond Smart TV with next-gen apps, super easy control, and a host of enhancements that elevate the TV watching experience.
Mirror your mobile device
Mobile Mirroring
Go from watching your favorite show on your mobile device to watching on The Frame TV with a bigger screen. Mirror content from your smartphone or tablet via SmartThings, or pair with your Apple devices to project via AirPlay 2.
Second screen on your big screen
Multi View
Multi View splits your TV screen in two, putting the content you’re watching on one side while mirroring your mobile screen on the other. Watch workout videos, check sports stats and more while watching your favorite show or game.
Choose your voice assistant
Multiple Voice Assistants
Quickly access favorite content, get answers, and even control your TV and other connected devices around your home.
OneRemote for total control
OneRemote
The sleek and slim OneRemote automatically detects and controls all compatible connected devices and content.
_______________________________
TECH SPECS:
Product
Type: QLED 4K TV
Series: Lifestyle
Design: Frame Edge
Slim Type: Normal
Color: Black
Stand Type (Color): Frame Simple Stand (Black)
4K Ultra HD Connected: Yes
Dimming Technology: Supreme UHD Dimming
Style: Flat Panel
TV Type: Lifestyle
Video
Resolution: 3,840 x 2,160
Motion Rate: 240
Color: 100% Color Volume with Quantum Dot
HDR (High-Dynamic Range): Quantum HDR
Picture Engine: Quantum HDR 4K
Quantum Dot Color: Yes
Picture Engine: Quantum Processor 4K
Audio
Dolby: Yes
Sound Output (RMS): 40W
Woofer: Yes
Speaker Type: 2.2CH
Multiroom Link: Yes
Bluetooth Headset Support: Yes
Wireless Connectivity
Wi-Fi Connectivity: Yes (802.11ac)
Wi-Fi Direct: Yes
Bluetooth: Yes (ver.4.2)
Features
Smart Hub: Yes (incl. Universal Guide and TV Plus)
Processor: Quantum Processor 4K
Apps Platform: Smart TV Powered by TIZEN with Bixby Voice, Apps and Full Web Browser
Bixby: Yes
Works with Google Assistant: Yes
Works with Alexa: Yes
Digital Clean View: Yes
Auto Channel Search: Yes
Auto Motion Plus: Yes
ConnectShare: Yes
Embedded POP: Yes
OSD Language: English, Spanish, French
InstaPort S (HDMI Quick Switch): Yes
Anynet+ (HDMI-CEC): Yes
Closed Captioning: Yes
Electronic Program Guide (Channel Guide): Yes
V-Chip: Yes
Game Mode: Yes (Real Game Enhancer+)
Ambient Mode: Yes (Ambient Mode+)
Art Mode: Yes
Art Store: Yes
USB HID Support: Yes
Eco Sensor: Yes
Auto Power Off: Yes
TV to Mobile - Mirroring: Yes
Mobile to TV - Mirroring, DLNA: Yes
AI Upscale: Yes
Inputs & Outputs
HDMI: 4
USB: 2 (ver.2.0)
Ethernet (LAN): Yes
RF In (Terrestrial/Cable Input): 1/1(Common Use for Terrestrial)/0
RF In (Satellite Input): 1/1(Common Use for Terrestrial)/0
Digital Audio Out (Optical): 1
Audio Return Channel Support (via HDMI port): Yes
RS232C: 1
One Connect: One Invisible Connection Cable (5m)
Power
Power Supply (V): AC110-120V 50/60Hz
Typical Power Consumption: 97
Maximum Power Consumption:235
Standby Power Consumption: 0.5
System
Digital Broadcasting: ATSC/ClearQAM
Analog Tuner: Yes
Installation Features: Vesa Wall Mount
Accessory
Remote: The Frame Standard Smart Remote (TM2050A - White)
Remote Control Battery: Yes
Power Cable: Yes
User Manual: Yes
E-Manual: Yes
Key Features
Quantum Dot Color: Yes
Flat TV: Yes
Smart TV: Yes
4K UHD Resolution: Yes
Samsung OneRemote: Yes
Universal Guide: Yes
HDR: Yes
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