Pickup Availability
  • 80 Carter Drive
    Pickup available, usually ready in 24 hours

    80 Carter Drive
    Edison NJ 08817
    United States

Free Shipping on Most U.S. Orders
Easy Returns and Exchanges
Exceptional Customer Support

Free Shipping

Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.

FedEx Shipping

All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.

All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com

United States Postal Service (USPS) Shipping

Small items such as memory cards may be shipped by the Post Office.

If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.

Oversized Merchandise Shipping

Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.

We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.

Non-Deliverable Addresses

We are unable to delivery to the following addresses:

- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences

Standard Return Policy

We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.

- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.

- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.

- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.

- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.

- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.

You must contact our customer service department to arrange a return. All returns must be shipped to the following address:

BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817

You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.

Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.

Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.

If your return is not the result of our error, the return shipping costs are the responsibility of the customer.

Television Returns

Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.

Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224

For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .

Please note damage claims will be denied for the following:

- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address

All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.

Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.

Drones Returns

All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI

Exceptions
  • Mattresses
  • Opened or Downloadable Software
  • Consumables, including batteries, paper and ink
  • Opened packages of Apparel, Bedding or Linens
  • Used Cookwear and BBQ Grills
  • Personal Body Massagers/Shavers
  • Special order items
  • Refunds

Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.

Product Exchanges

If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.

Defective Items

An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.

Damage or Missing Items

Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.

Replacement

We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.

Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.

Contact Us

+1 (800) 572-3224

Customerservice@beachcamera.com

80 Carter Drive, Edison, NJ 08817

Product Description

The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best truly wireless noise-cancelling performance on the market1. With a specially designed driver unit, for wide frequency production, deep bass and clear vocals, these headphones are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists.

  • The best truly wireless noise canceling  headphones on the market.
  • Astonishing sound quality with High-Resolution Audio.
  • Sony’s best ever call quality  with AI based noise reduction algorithm and bone conduction sensor.
  • Small, light and beautifully designed.
  • Smooth switching and a clear Bluetooth signal with a powerful new Integrated Processor V2.
  • Adjusts to the world around you with adaptive sound control, using AI to offer the ideal listening experience.
  • Talk and only hear ambient sound using Speak-to-Chat which pauses the music when you start talking.
  • Water resistant for everyday use so splashes and sweat won’t stop you.
  • Designed with the environment in mind with construction from recycled plastic materials and 100% paper packaging.
  • Battery life up to 8 hours (24-hours with case). Quick charging - 3 min. for up to 1 hour of listening.

Features

Noise Cancellation
The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. Real-time noise cancelling processing can be optimized to provide the best performance for your environment so you will hear a big difference, especially in airplanes or trains.¹

Astonishing sound quality
Enjoy richer, more detailed vocals thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details.

Excellent call quality
Mute the outside world with Precise Voice Pickup Technology and advanced audio signal processing. The person on the other end of the call will hear your voice clearly, even when you are in noisy situations.

Small and beautifully designed
With an improved glossy texture and a more luxurious feel, these earbuds fit comfortably in your ears while keeping out external sounds.

Noise Cancellation technology
Exclusively developed by Sony, the Integrated Processor V2 unlocks the full potential of our HD Noise Cancelling Processor QN2e. The unique combination of technology controls the six microphones, across both ears, to deliver unprecedented noise cancelling quality.

Multipoint Connection
For smooth switching, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one.

Adjusts to the world around you
Adaptive Sound Control senses where you are and what you’re doing, then uses AI to change ambient sound settings for the ideal listening experience. Over time, it will learn your behavior, recognize locations you visit, and tailor the sound to suit your location.

Talk and only hear ambient sound
You can set Speak-to-Chat to pause the music as soon as you start speaking to someone, so you can hear just ambient sound and conduct a conversation – handy if you want to keep your headphones on or your hands are full.

Water resistant for everyday use
With an IPX4 resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music.

Designed with the environment in mind.
With Sony’s commitment to achieve a smaller footprint and help you enjoy the music you love, plastics are not used in the WF-1000XM5 packaging material (except for excluding coating and adhesives).

Listen all day, charge in minutes
You can enjoy up to 8 hours of charge on your headphones and store another up to 16 hours in the case for a total of up to 24 hours of listening every time you leave the house. And for your convenience, 3-minute quick charge will give you up to 60 minutes of play.

Designed for less distortion
Thanks to two new processors, the HD Noise Cancelling Processor QN2e and Integrated Processor V2, the WF-1000XM5 incorporates precision 24-bit audio processing and high- performance analogue amplification. The result is low distortion and crystal clear audio.

AI technology for precision sound
Using Edge-AI, DSEE Extreme upscales compressed digital music files in real-time, including those from popular streaming services.

Spatial sound with 360 Reality Audio
With 360 Reality Audio headphones and the Sony Headphones Connect app, an advanced personal optimization algorithm gives you an even greater sense of sound space, distance and height, allowing you to become even more immersed in the music.

Comfortable and secure
Our WF-1000XM5 earbuds feature a shape with an ergonomic design for a more stable fit. We’ve designed the WF-1000XM5 utilizing extensive ear-shape data collated since introducing the world’s first in-ear headphones in 1982.

A clear, stable Bluetooth signal
These earbuds utilize a powerful new Integrated Processor 2, which transmits a Bluetooth signal simultaneously to and from both ears, so you can enjoy a stable sound.

Always hear and be heard
A wind noise reduction structure and a mesh wrap in the microphone will minimize noise during calls so you can be heard clearly in windy conditions.

Feel a more stable fitting earbud
Noise Isolation Earbud Tips feature a unique polyurethane foam material which reduces noise in the high-frequency range. Soft and elastic, they maximize the contact area between the earbud tip and the ear canal, insulating your sound and reducing noise.

Find your headphones with Fast Pair
In one tap, the WF-1000XM5 enables quick, effortless Bluetooth pairing with your Android devices - you can even check to see where you last placed it.

 

Sony WF-1000XM5 Specs

Headphone

Earpiece Design In-Ear (Intra-Aural)
Driver Type Dynamic
Driver Size 0.3" / 8.4 mm
Active Noise Cancellation Yes
Controls/Microphone Location Controls: Left Earpiece, Right Earpiece
Microphone: Left Earpiece, Right Earpiece
Full Remote OS Support Android, iOS
Mobile App Compatible Yes: Android & iOS
App Name: Sony Headphone Connect App
Functionality: Adjust Settings, Firmware Update, Setup
*As of July, 2023: Check with manufacturer for the most up-to-date compatibility
Sensors Accelerometer, Proximity, Touch

Performance

Frequency Response 20 Hz to 40 kHz (Wireless)

Microphone

Number of Voice Mics 6
Beamforming Support Yes
Noise Canceling Yes

Wireless Connectivity

Bluetooth 5.3
Supported Audio Codecs AAC, LC3, LDAC, SBC
Bluetooth Profiles A2DP, AVRCP, HFP, HSP
Wireless Range 32.8' / 10 m
Frequency Bluetooth: 2.4 GHz (2.4 to 2.4835 GHz)
Multipoint Support Yes
Maximum Paired Devices 2

Battery

Runtime 6 Hours (Talk)
7 Hours (Standby)
Quick Charging Times 3 Minutes for 1 Hour
Wireless Charging Qi
Charging Port Pins

Charging Case

Additional Runtime 16 Hours
Charging Interface Qi, USB-C

Physical

Color Black
Environmental Protection Advertised as Water Resistant
*Manufacturer Testing: IPX4
Weight Headphones:
0.2 oz / 5.9 g (Each)
1.4 oz / 39 g (with Charging Case)