Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Description
The power to party anywhere
Grab the SRS-XV500 wireless party speaker and take the party wherever you go. This speaker packs powerful sound, built-in lighting and a long-lasting battery — you can even plug in a karaoke mic and sing the night away. With the XV500, you have everything you need to entertain your friends and family.
Product Highlights:
- Powerful sound you can carry around with clear and deep bass
- Entertain your audience with inputs for karaoke and guitar
- Illuminated touch control panel makes it easy to control your speaker
- Powerful sound with the X-Balanced speaker for high efficiency tweeters
- Up to 25 hours of playing time, plus quick charging
- Comfortable handle that makes carrying it easy
- No matter the weather – XV500 is IPX4 splash-resistant
- Ambient lighting suits the mood of any surroundings
- Two inputs so you can karaoke with a friend
- Make it a party, with the Fiestable app
- Personalize your sound with the compatible Sony Music Center app
Product Features:
LIVE LIFE LOUD
Life should be lived at full volume. That means getting your friends together, turning up the music and dancing all night to clear, rich sound. With our X-series wireless speakers, you can make the most of every single moment, power parties you'll remember forever, and always live your life out loud.
Powerful Party Sound
The SRS-XV500 uses woofers and front tweeters to deliver a deep, punchy bass and clear vocals. With even more sound pressure, you won't be able to resist the urge to dance.
Powerful sound with X-Balance Speaker Unit
Our X-Balance Speaker Unit features an almost rectangular diaphragm, for an increased surface area compared to conventional speaker units. The 140 mm x 140 mm larger woofer unit gives clear and deep bass sound.
Listen loud and clear
The combination of X-Balanced Speaker Units and front High-efficiency Tweeters deliver powerful, rich, and crisp sound. That means everyone can experience great music.
LIVE SOUND
The LIVE SOUND mode is perfect for live music, so the XV500 lets you relive your favorite sound experience.
Entertain your audience
With inputs for karaoke and guitar, the SRS-XV500 gives you even more ways to have a good time. Just plug in and sing or play.
MEGA BASS – Give your bass a boost
Level up the low end with the touch of a button.
The party never stops
With up to 25-hour battery life, the XV500 will keep the party powered all night.
Get hours of music in minutes
Get up to 2.5 hours of playing time with just a 10-minute charge.
Enjoy worry-free listening with battery care
The Battery Care function protects your speaker from overcharging, making it more dependable over time.
Grab it and go
The XV500 has a comfortable handle that makes carrying it easy.
Mood lighting and stylish design
The speaker's indirect, ambient lighting suits the mood of any surroundings. Its simple, clean design blends into any room.
The choice is yours
The XV500 can be positioned horizontally or vertically, depending on your needs.
Don't stop your party
If the forecast isn't looking good, you don't have to worry. The XV500 has an IPX4 water resistant rating,9 so you can play outside with confidence, even if a few raindrops fall.
Inputs and settings in one place
The inputs and controls are all found on the rear panel, including those for Echo and Key Controls. Designed for convenience, so you can sound your best.
Stay in control of your settings
Take control of your modes, settings, and lighting with the easy-to-use touch panel. It's intuitive and conveniently illuminated, so you can command the party even in a dark environment.
Bluetooth® Fast Pair
Pair your Android™ device and the XV500 with just a quick tap.
Party Connect
Get everyone dancing to the same beat. Sync your music and lights with up to 100 compatible wireless speakers.
Play music + charge devices via USB
Plug in and play music via USB and use the XV500 to charge up your other devices.
Personalize your sound with the Music Center app
Control the XV500 from your mobile device. With the Sony | Music Center app, you can optimize audio settings, select playlists, cue the next song, and control Party Connect.
Aiming to achieve a zero environmental footprint
Inspired by the beauty of the world, we are doing our part to help preserve the Earth while still offering a superior sound and listening experience. With a goal of achieving a zero environmental footprint across the entire Sony Group by the year 2050, we are accelerating numerous initiatives for the environment.
Environment in mind
Our products are designed not only to offer outstanding sound quality, but also to be kind to the environment. Recycled plastic originally developed for Sony is partially used for the body of the SRS-XV500. This reflects how Sony strives to reduce the environmental impact of our products.
Product Specifications:
| COMPATIBLE SMARTPHONE APPS | Sony Music Center/Fiestable |
| Communication System | Bluetooth® Technology Ver.5.2 |
| Frequency Range | 2.4 GHz |
| Compatible Profiles | Interface(A2DP): Yes |
| Supported Codecs | Yes |
| Frequency Transmission Range | 20 Hz - 20,000 Hz (44.1 kHz sampling) |
| Power Consumption (Standby Mode) | 2 W or less |
| Power Supply | AC |
| Power Consumption | Approx. 55 W |
| Battery Life Approx | 25 Hours |
| Water Protection | IPX4 |
| Input and Output Terminals | Stereo Mini Jack(IN) |
| Input and Output Terminals | USB A |
| Dimensions (W x H x D) | Approx. 269 mm x 564 mm x 294 mm |
| Weight | 11.2 kg |
| Speaker Type | Woofer(L/R)/Tweeter(L/R) |
| Speaker Size | Approx. 60 mm |
| Warranty | Sony Warranty |
