Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Description
The TicWatch Pro 5 is the first smartwatch to include the Snapdragon® W5+ Gen 1 Wearable Platform, powered with Wear OS by Google™ (Wear OS 3.5) at launch. With an impressive battery life up to 80 hours, it will keep you going all day, every day. The rotating crown and upgraded Ultra-low-power Display make navigation a breeze. Designed to withstand the toughest environments, TicWatch Pro 5 is tough as nails (US-MIL-STD 810H certified), and features a compass and Alti-Barometer to help you find your way wherever you are. With One-tap Measurement of Multiple Health Metrics, combined with the newly introduced Recovery Time and VO2 Max, TicWatch Pro 5 is the ultimate companion for your active lifestyle.
Product Features:
Unrivaled Chipset, Better Experience
TicWatch Pro 5 smartwatch is the first to feature the Snapdragon W5+ Gen 1 Wearable Platform and the latest version of Wear OS by Google. Deliver faster and smoother performance and connectivity. 2G RAM and 32G ROM Memory. NFC payment supports Google Pay and Google Wallet.
New Fast Charging Technology and 628mAh 80 Hours Battery Lif
Dual layers display technology delivers Ticwatch Pro 5 smartwatch an astonishing 80-hour battery life. With scheduled or smart Essential Mode, TicWatch Pro 5 dynamically adapts to your lifestyle, effortlessly extending your adventures without any interruption. With the new fast charge technology in the TicWatch Pro 5 you can easily go from 0-65% in just 30 minutes. A quick 15 minute charge will get your watch throughout the day.
New Design: Rotating Crow
The bliss of scrolling through the digital world with the immediate response of TicWatch Pro 5’s rotating crown, complete with satisfying haptic feedback, elevates the smartwatch-wearing experience to whole new heights. Scroll to switch tiles, increase or decrease your music volume, and even zoom in and out on maps at ease, with only one finger, or in gloves. This crown offers you effortless yet versatile control.
Ultra-low-power Display
TicWatch Pro 5 ingeniously integrates a highly efficient Ultra-low-power display on top of a stunning OLED display, This allows you to access critical information for days without a charge. In extreme scenarios, the Ultra-low-power display enables you to stay on top of your game via switchable tiles such as heart rate, blood oxygen, calories, and a compass.
Advanced Health and Fitness Monitoring
TicWatch Pro 5 keeps track of your real-time fitness and health data. 5ATM Water Resistant Rating, Open Water Swim, upgraded 100+ professional sports modes, with built-in GPS, Speaker and Microphone, Sleep Tracking, Blood Oxygen Saturation, Stress Monitoring and 24H Heart Rate Monitoring (empowered by a more accurate sensor ). New functions are added including One tap measurement of multiple health metrics, Smart Training: Recovery Time and VO2 MAX and built-in Compass, Barometer & Altimeter.
Heart Health
The state-of-the-art sensor on TicWatch Pro 5 constantly monitors your heart rate on a 24H basis, giving you a comprehensive view of your heart's health, alerting you of the high/low resting and exercise heart rate. While the Irregular Heart Beat (IHB) detection technology identifies a wide range of cardiac arrhythmias, including AFib, premature beat, tachycardia/bradycardia, and alerts you to potential heart health issues in real time. Note: This feature is not intended to diagnose or treat any medical condition or for any other medical purpose.
New Smart Training: Recovery Time and VO2 MAX
TicWatch Pro 5 uses advanced algorithms and your unique health and fitness profile to provide highly personalized insights about when your body is ready for the next workout. VO2 MAX, a crucial metric to determine your cardiovascular fitness. This feature estimates the amount of oxygen your body can consume during intense exercise and it provides insights into how efficiently your heart and lungs are working. Note: This feature is accessible in the TicExercise watch app for activities including outdoor walking, outdoor cycling, outdoor running and indoor running.
New Function: Heart Rate Zone Backlights
Select from an array of 18 bright colors for Ultra-low-power display to fit your look. When exercising, effortlessly track your heart rate as the backlight changes to the beat of your heart. Six colored zones ranging from serene aquamarine, to sharp orange and fiery scarlet, indicate your warm-up, cardio, or dangerous heart rate zones at a quick glance.
New One Tap Measurement of Multiple Health Metrics
With just one tap, TicWatch Pro 5’s cutting-edge algorithms deliver 5 vital health metrics in just 90 seconds: heart rate, blood oxygen, respiratory rate, stress level, and heart health. Get an instant snapshot of your overall well-being anytime, anywhere. Note: This feature is not intended to diagnose or treat any medical condition or for any other medical purpose. And access to heart health data is restricted in specific geographic locations.
Flagship Model, Upgraded Premium Design
Stylish and functional design, 1.43-inch OLED Screen (466*466 high-resolution) with auto-adjustable brightness, Corning Gorilla Anti-fingerprint Cover Glass. Dual Display with Customized Colorful Backlight. US Military Standard 810H certified durability. You can customize the information shown on the watch faces, such as weather/heart rate/steps, and choose the pattern style you like.
Product Specifications:
Watch Size (mm) + Weight
50.15 x 48 x 12.2, 44.35g
Display
1.43" 466*466 326ppi
Chipset
Snapdragon W5+ Gen 1 Platform
Storage(Memory)
2GB RAM / 32GB ROM
Battery Capacity
628mAh (typical)
NFC Paymeent
Yes
Durability
5ATM + MIL-STD-810H
Compass + Barometer + GPS
Yes
Strap Material & Width
Silcone 24mm
Ticwatch Warranty
Yes
